If you use the Scan to Email function on your office printer or multifunction printer (MFP), there is an important Microsoft 365 security update on the horizon that could affect how your device sends emails.
At Inception Business Technology, we're helping organisations prepare for Microsoft's ongoing move away from Basic Authentication, replacing it with more secure methods for connecting printers, applications and devices to Microsoft 365.
What’s Changing?
For existing Microsoft 365 users, Basic Authentication for SMTP AUTH is scheduled to be disabled by default at the end of December 2026. Microsoft has also indicated that a final retirement date for the feature will be announced during the second half of 2027.
What Does This Mean for Your Printer?
The good news is that this does not necessarily mean you need to replace your existing device.
Many modern printers and multifunction devices already support Microsoft's preferred authentication methods. In some cases, existing equipment can be updated or reconfigured to remain fully operational.
However, if your device relies on older email authentication methods, it is important to understand the potential impact before these changes take effect.
Understand Your Options
To help organisations prepare, we've created a practical guide explaining:
What Microsoft's changes mean in practice
Which devices are most likely to be affected
The steps you can take now to avoid disruption
When an upgrade, reconfiguration or firmware update may be required
Why Act Now?
Reviewing your printer and email setup today can help prevent unexpected interruptions to essential document workflows in the future. Whether you need advice on Microsoft 365, network infrastructure, cybersecurity, or managed print solutions, our team can help you identify the right approach for your organisation.
If you're unsure whether your printer or MFP is compatible with Microsoft's new requirements, we're happy to assess your current setup and recommend any necessary actions.
Talk to the Experts
If you would like to discuss your organisation's IT infrastructure, Microsoft 365 environment, cybersecurity requirements, data protection, or managed technology solutions, contact the CSC Buying Group team at buy@cscbg.org.uk and we'll introduce you to Inception Business Technology today.
We're here to help you stay secure, compliant and ready for the future.